Introduction

Welcome to Xendit! We are very excited to welcome you here. To ease your process of getting started, we have prepared this page to help you navigate around many different things you may want to know when starting with Xendit.

INFO

Xendit is available in Indonesia 🇲🇨, Philippines 🇵🇭, Malaysia 🇲🇾, Thailand 🇹🇭, and Vietnam 🇻🇳

Find Your Ideal Xendit Use Cases!

Seller

The Facebook seller, Instagram seller

Help you to accept payment from multiple channels using a shareable Xendit checkout link

Integration Type Options:

  • Dashboard Operation
  • Checkout Payment Link

Product Fit: Payment Link

Non-Profit Organization

Donations, Subscriptions Payment

  1. Help you to collect the fund from multiple payments within 1 persistent payment link with a closed or open amount. Suitable for the use case of donation and on-demand payment
  2. Helps you to create one subscription billing to auto-charge your payer according to your preferred recurring billing cycle

Integration Type Options:

Product Fit:

  1. Multiple Payment Link
  2. Subscriptions Payment

SMEs (Small & Medium-sized Enterprises)

  1. Help your end customer to ease the transaction process through online payments
  2. The streamlined payment process by reducing the manual transaction reconciliation
  3. Escalate your business to the larger customer with a wide range of payment selection
  4. Helps you to get better reporting from all transactions and optimize business operations

Integration Type Options:

Product Fit:

  1. xenPayment
  2. Payment Link

E-commerce & Retail

  1. Help you to accept payment from multiple channels without changing your tailored checkout experience
  2. Connect your e-commerce platform to Xendit using plug and play plugin

Integration Type Options:

Product Fit: xenPayment

SaaS

  1. Help you to accept payment from multiple channels without changing your tailored checkout experience
  2. Help you to create one recurring billing to auto charge your payer according to your preferred recurring billing cycle
  3. Enable your customer to accept payments within your platform

Integration Type Options: API Integration

Product Fit:

  1. xenPayment
  2. Subscriptions Payment
  3. xenPlatform

Platforms

  1. Enable your customer to accept payments within your platform
  2. Help you transfer money/balance to your customer within your platform
  3. Help you to send money to your end users' bank accounts (up to 140+ destination banks and e-wallets supported)

Integration Type Options: API Integration

Product Fit:

  1. xenPlatform
  2. xenDisburse / Payout

Payroll and HR Platform

  1. Help you to send money to your end users' bank accounts (up to 140+ destination banks and e-wallets supported)
  2. Help you to send money to up to 10,000 destination bank accounts through one Excel sheet upload

Integration Type Options:

Product Fit:

  1. xenDisburse / Payout
  2. xenBatch

Educational Institution & Edutech Platform

  1. Help you to accept the tuition fee from students without having to do manual reconciliation
  2. Help you to create an automated charge subscriptions billing for the tuition fee of your students according to the preferred recurring billing cycle
  3. Enable your branch school to accept payments within your platform

Integration Type Options:

Product Fit:

  1. xenPayment
  2. Subscriptions Payment
  3. xenPlatform

Micro e-commerce Seller

Help you to accept payment from multiple payment channels using the Xendit checkout payment link that is shareable through WhatsApp, SMS, email, social media and etc

Applicable for seller from micro e-commerce platform such as marketplace, tokko.io, toko.ly, Sakoo.id, etc

Integration Type Options:

  • Dashboard Operation
  • Checkout Payment Link

Product Fit: Payment Link

Insurance

  1. Help you to accept regular payment from multiple payment channels
  2. Help you to create a recurring billing to auto charge your customer in the preferred cycle
  3. Help you to send money for claims to your end user's bank accounts to single or up to 10,000 destination bank accounts through an Excel sheet upload
  4. Connect your business platform to Xendit using plug and Play plugin

Integration Type Options:

Product Fit:

  1. xenPayment
  2. xenDisburse / Payout
  3. xenBatch

Travel & Tourism

  1. Help you to accept payment from multiple channels without changing your tailored checkout experience and ease the booking experience in end-user
  2. Help you to send money to your end users' bank accounts (up to 140+ destination banks and e-wallets supported) or through an Excel sheet upload
  3. Enable your branch business (hotel, villa, etc) to accept payments within your platform
  4. Connect your business platform to Xendit using plug and Play plugin

Integration Type Options:

Product Fit:

  1. xenPayment
  2. xenDisburse / Payout
  3. xenBatch
  4. xenPlatform

Entertainment

Movie, event, etc

  1. Help you to accept payment from multiple payment channels such as QR Code, e-wallet, pay later, etc
  2. Help your customer to have a seamless yet simple checkout experience using a shareable Xendit checkout payment link

Integration Type Options:

Product Fit:

  1. xenPayment
  2. Payment Link

Logistic

  1. Help you to accept payment from multiple payment channels using a shareable Xendit checkout payment link or through your tailored checkout experience
  2. Connect your business platform to Xendit using plug and Play plugin

Integration Type Options:

Product Fit:

  1. xenPayment
  2. Payment Link

Other Use Case & Partnership

If you have other use cases, want to build a partnership with Xendit, or want to speak directly to our sales team to understand more about what Xendit product is best for your business, feel free to reach us through the channels available here

Restricted Business Category

Xendit has restricted business categories to be onboarded and use the product. As the payment gateway, Xendit should comply with the local regulation in each region to provide a secure, convenient, and trusted platform for merchants. Check the information below to see whether your business category is listed here:

  • For Indonesia 🇲🇨: Point no 11 in ID Terms and Condition
  • For Philippines 🇵🇭: Point no 10 in PH Terms and Condition
  • For Thailand 🇹🇭: Gambling, Crypto-related businesses, Firearms and weapons, Adult content, Illegal substances, and any illegal businesses
  • For Malaysia 🇲🇾: Gambling, Unlicensed crypto-related businesses, and Unlicensed alcohol
  • For Vietnam 🇻🇳: Gambling, Unlicensed crypto-related businesses, Firearms and weapons, Adult content, Illegal substances, Forex-related businesses

Xendit Products

Xendit can help you accept payments from various channels across Indonesia & Philippines. For more detail about channel availability in each country of operation please refer to the section here

Standard Pricing

Xendit is a transparent payment gateway provider without any hidden costs. For further information about the fee rate, please find the detail here. In order to simulate the product fee and the VAT calculation, experience directly Xendit calculator feature here.

Frequently Asked Questions

For PH: To confirm the fees charged for a specific period (i.e., month), what would be my basis of computation?

For Direct Billing:

Merchants can refer to the Balance History Tab in their Dashboard to download Date ranges relative to the period they want to confirm or record.
We recommend that you create a pivot table considering these items: Line Type, Amount

For Indirect Billing:

Merchants can refer to the Billing Statement provided to them

For PH: How to withhold from Xendit fees?

For Direct Billing:

Merchants can compute the withholding tax based on the fees captured in FAQ 10 and multiply it by the applicable withholding tax rate. Typically it is 2% with ATC either WC120 or WC160.

Provide to our Customer Success team via help@xendit.ph. the 2307 with the following details:

Company Name: Xendit Philippines Inc.
Address
Ignition Venture Studio
North Penthouse Marajo Tower
312, 26th St. Cor. 4th Ave.
Bonifacio Global City, Fort Bonifacio, Taguig City 1634.
TIN: 010- 429-507-000

For PH: When will the official receipt be available?

Usually, official receipts (ORs) will be processed within the 3rd week of the following month (i.e., OR for January transactions will be available by 3rd week of February). In this regard, we encourage you to send your request and follow-up within that week to our Customer Success team via help@xendit.ph.

For Top Withholding Agents who are required to withhold taxes, please provide the 2307 on the 2nd week of the following month when the fee is billed for us to have time to validate.

INFO

Your questions are not listed in the FAQ? Check the Xendit Help Guide for further information.

Last Updated on 2024-05-22